Withdrawal/Transfer procedure
Withdrawal/Transfer Policy
The World Triathlon Corporation introduces a new “Race Transfer Policy” for all European and South African Ironman and Ironman 70.3 races. This initiative has been shaped by the opinions of hundreds of Ironman athletes.
Effective immediately, the World Triathlon Corporation (WTC) will substantially change its withdrawal policy for all* European and South African Ironman and Ironman 70.3 races. For an administration fee of R290, athletes can transfer their race entry regardless of their reason, and all athletes already entered, or signing up for an Ironman and Ironman 70.3 race prior to December 31st 2011 are automatically eligible.
*excluding Ironman 70.3 Antwerp (22 July 2012)
WTC’s existing policy which allows for an athlete’s cancellation of a race remains untouched by the new program.
WITHDRAWAL: OPTION 1 - REFUND
Until 22 December 2011 – 50% refund on entry fee
From 23 December – 23 February 2012 – 25% refund on entry fee
23 February 2012 – 0% refund on entry fee
To submit your refund request, please fill in the Withdrawal Form downloadable on this page and select the Refund option. Please send your completed form to the World Endurance South Africa office as specified on the Withdrawal Form.
WITHDRAWAL: OPTION 2 - TRANSFER OF SLOT
You may now choose to Transfer your slot upon withdrawal from the event.
- all athletes that sign up for an Ironman or Ironman 70.3 race in Europe or South Africa before December 31st 2011 are automatically enrolled. Athletes can still withdraw and receive a refund according to the existing rules. However, the race entries can now be transferred up until two months prior to the date of the race the athlete originally signed up for.
- it is not possible to transfer an entry more than once. Race entry transfers are R290 regardless of the reason for the athlete’s transfer.
- entries for races before August 25th 2012 can only be transferred to races within the same calendar year. Entries for races after August 25th can be transferred to any race prior to June 30th 2013.
- race entries cannot be transferred to any sold-out Ironman or Ironman 70.3 event.
- upgrades between Ironman 70.3 and Ironman races are possible, the fee of R290 and the difference in the entry fee will be charged.
- it is also possible to downgrade a race, although the difference in entry fee will not be refunded.
- race entries can NOT be transferred to another athlete.
- entries can NOT be transferred to the same event in the following year.
Transfer Policy deadlines
Transfers must be made before midnight on 23 February 2012. No Transfers are allowed after this date.
How to Transfer your slot:
- athletes download the electronic withdrawal form. They need to complete it and send it to sharon.talbot@ironman.com
- select the Transfer option
- athletes opting for a transfer will pay R290 and receive a code that’ll allow them to sign up for an alternate race. In case of an upgrade or a difference in entry fees athletes will receive the code after paying for the transfer and the entry fee difference.
For questions related to Withdrawal or the Transfer policy, please contact sharon.talbot@ironman.com.